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Google Professional Certificate- IT Support

Course number : CTT 101    Section Number : 90
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IT Support Certificate
This online training program provides the skills learners need for an introductory-level job in IT support, with no relevant experience required. The program includes over 100 hours of instruction with practice-based assessments, which will help the students simulate real-world IT support scenarios that are critical for success in the workplace.  Through five courses that make up the IT Support Certificate, students will learn network protocols, cloud computing, Windows operating system, Linux command line, systems administration, encryption algorithms and techniques, and more. The five courses that make up the Professional Certificate are:
  1. Technical Support Fundamentals
  2. The Bits and Bytes of Computer Networking
  3. Operating Systems and You: Becoming a Power User
  4. Systems Administration and IT Infrastructure Services
  5. IT Security: Defense against the digital dark arts
Digital marketing involves using email, social media, search engines, display advertising, and other online channels to attract customers, encourage them to make purchases, and keep them coming back.
E-commerce involves using online platforms to sell products and services, which includes designing online stores, crafting product listings, conducting market research, and analyzing store performance.
  • Marketing Coordinator
  • Search Engine Optimization Specialist
  • Paid Search Specialist
  • Email Marketing Specialist
  • E-commerce Associate
  • Media Planner
  • Learn more about the certificate
Students will obtain skills in:
  • Developing digital marketing and e-commerce strategies
  • Attracting and engaging customers through digital marketing channels like search, social media, and email
  • Measuring marketing analytics and sharing insights
  • Building e-commerce stores, analyzing e-commerce performance, and growing customer loyalty
  • Using the popular tools and platforms, such as Canva, Constant Contact, Hootsuite, HubSpot, Mailchimp, Shopify, Twitter, Google Ads, and Google Analytics.

This certificate is endorsed by the American Association of Advertising Agencies (4A’s) and the American Advertising Federation (AAF).

 
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Class Details

0 Session(s)

Location
NA - Online

Instructor
Workforce Instructor 

Start Date:upon registration

Tuition: 

$0.00

Schedule Information

Date(s) Class Days Times Location Instructor(s) Instructional Method
N/A - Online Workforce Instructor  Online – Synchronous

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